DIGITAL DESIGN BLISS

Frequently Asked Questions

What photos do I need to provide for my custom 3D design?

Please provide one or more clear photos showing your face and full length, if possible.

Feel free to upload pictures of your outfit and any important or cute items to make you design special!

You may upload up to 10 photos.

What other information do you need from me?

When you select any Custom 3D Portrait Design, you will be guided to complete a form with your personal preferences:

Cartoon Portrait Design - You can add:

  • Text for Greetings, Invitations, Announcements, etc.
  • New Backdrop
  • New Outfit

Action Figure Portrait Design - You will have the option of selecting:

  • Name, Title, Role
  • Text for Greetings, Invitations, Announcements, etc.
  • New Outfit
  • Personal Accessories
  • Pose
  • Theme
  • Color Palette

And more!

Feel free to upload pictures of your outfit and any important or cute items to make you design special.

When will I receive my custom design?

At Digital Design Bliss, our Custom 3D designs are completed within 1-5 business days after you upload your photos and complete the customization form with your details.

  • Cartoon Portraits are delivered in 24-48 hours.
  • Action Figure designs are delivered in 2-5 days.

You'll receive an email with your download link as soon as your design is ready.

Email us at support@digitaldesignbliss.com for rush orders.

How will I receive my digital files?

Immediately after your design is complete, you'll receive an email with a secure download link to access all your files. The link remains active, so you can download your files anytime.

What file formats will I receive?

Your custom 3D design will be delivered in multiple high-resolution formats including PNG, JPG, and PDF.

All files are print-ready and web-optimized for immediate use across all your marketing materials.

All files are optimized for both digital display and 3D printing.

Can I request revisions if something isn't quite right?

Yes! We include one round of minor revisions with every order to ensure you're completely happy with your custom design.

If you need adjustments to facial features, colors, or other details, just let us know within 7 days of receiving your files.

Email us at: support@digitaldesignbliss.com.

Can I print the portrait?

Yes, you can print it just like a regular photo or poster. We deliver portraits in high resolution so that you can get a great-quality print.

Your images will be delivered in .pdf, .jpg or .png formats which any print shop can handle.

You can print it on your home printer, at your local printer or through online services – whatever is convenient for you.

You’re also welcome to share your digital design on social media or with friends and family.

What's your refund policy for custom designs?

REFUND POLICY

All products from Digital Design Bliss are digital downloads — no physical items are shipped.

Because of the instant-access nature of digital files, all sales are final once your files have been delivered or downloaded.

Refunds are only issued if:

• You accidentally purchased the same product twice (duplicate order).

• You never received your download link after payment (and our support team can confirm no access was granted).

• The file you received is corrupted or incomplete and cannot be fixed or replaced.

  • Refunds will not be granted if:
  • • You change your mind after purchase.
  • • You ordered the wrong item or misunderstood the product type.
  • • You expected a physical product.
  • • You don’t have the proper software to open the files.

If there’s a problem with your download (missing file, damaged ZIP, wrong size, etc.), we will replace or re-send the correct file within 48 hours of your support request — no charge.

For issues, email orders@digitaldesignbliss.com within 7 days of receiving your digital product. Include your order number, a short description of the problem, and screenshots if possible.

Opening payment disputes without contacting us first may result in account restriction. We work with every customer to resolve issues fairly.

Can I use my 3D design for commercial purposes?

Personal use licenses are included with all orders.

If you need commercial rights to use your design for business purposes, merchandise, or resale, please contact us for licensing details.